All Collections
Simplifeye Payments
Simplifeye Payments is our merchant service provider. It allows your office to charge credit cards in-person, send text/email invoices, and put patients on automated payment plans.
Simplifeye + Dentrix: Checkout Process
Cancel an invoice you have sent to a patient
Add a note to a transaction
Refund a transaction in full or in part
Contact a patient by email or text about a payment
Cancel a patient's payment plan
Update a payment method on a patient's payment plan
Understanding the Outstanding Revenue View in dashboard
Understanding the Scheduled Revenue view in dashboard
Understanding the Realized Revenue View in dashboard
Multi-location Users: How to change the current location you are processing payments from
How to filter transactions by date in the payments dashboard
Multi-location Users: How to filter transactions by practice location in your payments dashboard
Create a payment plan for a patient
Send an invoice to a patient via email and text
Process a Single Transaction
Getting Started: Simplifeye Payments Terminal (V2)
Troubleshooting Card Read Connectivity (White Chip Reader)
Troubleshooting WiFi Problems on your Simplifeye Smile
How to switch WiFi Networks on your Simplifeye Payments Terminal (V1)
Failed transactions on your Simplifeye Smile device: Potential Causes
Troubleshooting Simplifeye Smile reader connectivity issues