There are two ways for you to change the WiFi network currently associated with your Smile device:
By tapping the Network name in the top left of your display
The network name is visible when you start up the tablet as well as when your Smile device is idle, i.e. not in the middle of a transaction. In order to change the WiFi you’re currently connected to, follow these steps:
Tap the network name. This will take you to a confirmation screen
2. Tap ‘Go to WiFi Settings’
3. Tap the network you wish to connect to, enter the password and tap ‘Connect’.
(Note: you can scroll down and tap ‘Show Password’ to see what you’re typing)
4. If the network you wish you connect to uses a hidden SSID, scroll to the bottom of the list and tap ‘+ Add network’
5. Tap the back button in the top left of your screen when you’re done connecting to your network
6. Tap ‘Return to Payments Application’ to continue using your Smile Device
From the ‘WiFi connection unavailable’ message
You may occasionally see this message if your device is experiencing trouble connecting with your network. In order to resolve this, follow these steps:
Tap the ‘Select WiFi’ button from the message. This will take you to a confirmation screen
2. Tap ‘Go to WiFi Settings’
3. Tap the network you wish to connect to, enter the password and tap ‘Connect’. (Note: you can scroll down and tap ‘Show Password’ to see what you’re typing)
4. If the network you wish you connect to uses a hidden SSID, scroll to the bottom of the list and tap ‘+ Add network’
5. Tap the back button in the top left of your screen when you’re done connecting to your network
6. Tap ‘Return to Payments Application’ to continue using your Smile Device
Please note that changing your WiFi network re-initializes your Smile. This is perfectly normal. Our software will automatically connect to your practice, the the currently connected network and finally, it will display your logo. Once your display returns to the image of your logo, you may continue using your Smile to process transactions.