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Google Analytics

Take a closer look at how patients interact with Simplifeye using our Google Analytics integration.

Vibhu avatar
Written by Vibhu
Updated over a year ago

Universal Analytics properties will no longer process data on July 1, 2023. You'll be able to see your Universal Analytics reports for a period of time after July 1, 2023. However, new data will only flow in Google Analytics 4 properties.

Simplifeye will begin sending data to your Google Analytics 4 properties on July 1, 2023. But you can enter your new GA4 Measurement IDs in your Simplifeye Dashboard now in preparation of that.

Connect Simplifeye to Google Analytics

  1. Find and copy your Google Analytics 4 Measurement ID. Click here, if you need help finding this ID.

  2. Log in to dashboard.simplifeye.co

  3. Click on "Admin" in the top right.

  4. Click on the "Google Analytics" tile.

  5. Paste the Measurement ID next to the widget you want to track events for. Remember to do this for the Amplify Chat Widget and the Self-Scheduling Widget if you have both products.

  6. Click Save.

Events Fired by Simplifeye

Amplify Web Chat

When

Event Action

Event Category

On First Message

Simplifeye Chat Start

Simplifeye

On Chat Maximize

Simplifeye Chat Maximize

Simplifeye

On Chat Minimize

Simplifeye Chat Minimize

Simplifeye

On Connect Open

Simplifeye Connect Open

Simplifeye

On Chat End By Patient

Simplifeye Chat Patient End

Simplifeye

On Chat End By Chatter

Simplifeye Chat Chatter End

Simplifeye

Self Scheduling

When

Event Action

Event Category

On Self Scheduler Open

Open Self Scheduler

Simplifeye

On Self Scheduler Close

Hide Self Scheduler

Simplifeye

On Self Scheduler Submit

Submit Self Scheduler

Simplifeye

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