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Charging Patients for a Virtual Visit

Only available to practices with Amplify and Payments. For more information, please reach out to your Account Manager

Vibhu avatar
Written by Vibhu
Updated over 4 years ago

You are only able to use these instructions, if your practice has Amplify and Payments, and the patient provided us billing information, when requesting a Connect (tele-health) consultation.

  1. Click on the patient's referral card to open the referral.

  2. Scroll down to the "Activity Log"

  3. Click on "Charge for Connect Visit".

  4. You can click "Edit" next to the treatment cost to edit the charge amount. The default amount can be changed by contacting your Account Manager.

  5. Click "Charge Patient".

  6. A receipt will be emailed to the patient.

  7. The charge is recorded in the "Activity Log".

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